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    • Home
    • Systems Assurance Store
    • About Us
    • Core Solutions
      • Core Solutions
      • WebStore
      • Device as a Service
      • Device Lifecycle Solution
Systems Assurance Website

0114 292 2930

  • Home
  • Systems Assurance Store
  • About Us
  • Core Solutions
    • Core Solutions
    • WebStore
    • Device as a Service
    • Device Lifecycle Solution

IT training for business teams

Build skills around the work your people need to do.


Discuss IT and digital training with Systems Assurance, from cloud and cyber security to AI, data and software development. Start with your team's roles, current knowledge and business priorities, then confirm suitable course content and delivery options before booking.

Discuss IT training

Focus on the right skills

Connect learning with the tasks, systems and responsibilities people handle at work.

Support a technology change

Consider the knowledge your team needs when adopting new tools or ways of working.

Know what you are booking

Confirm the content, level, format and costs against a clear training brief.

Training that starts with the work

A useful training brief starts with a practical question: what should someone be able to do differently afterwards? New starters may need a foundation in the systems they use every day. Experienced colleagues may need deeper technical knowledge, while managers may be preparing a team for a wider change.


Set out the tasks, existing skills and learning priorities before choosing a course. That makes it easier to compare the content and level, identify prerequisites and decide who should attend. Discuss those requirements with Systems Assurance alongside any planned technology project.

IT and digital skills to discuss

Cloud technologies

Cyber security and governance

Cyber security and governance

Illustration of three server stacks connected to a pink cloud.

Define the cloud knowledge your team needs for the systems it uses or plans to adopt. The right starting point differs for business users, technical teams and people responsible for a migration. Include the relevant platform, current experience and day-to-day responsibilities in your brief so the course level and prerequisites can be checked.

Cyber security and governance

Cyber security and governance

Cyber security and governance

Illustration of documents checked through a magnifying glass, with tick and cross symbols.

Identify the security knowledge relevant to each role, from recognising risks to understanding responsibilities and working practices. Technical requirements may include secure coding; governance requirements may focus on how decisions and controls are managed. Explain the systems, policies and experience involved so the proposed learning addresses the right context.

AI, automation and data

Cyber security and governance

Software development and DevOps

Illustration of data cards feeding a processing block and a chart.

Build a brief around how your team intends to use AI, automation, data or business intelligence. Topics to discuss include generative AI, AI risk management and working with data to inform decisions. Describe the tools, types of task and current knowledge involved, and agree the balance between introductory understanding and more specialist learning.

Software development and DevOps

Digital marketing and e-commerce

Software development and DevOps

Illustration of code panels connected to build, testing and deployment symbols.

Connect development learning with the tools and responsibilities of the people attending. Requirements may cover software development, secure coding, DevOps or site reliability, including CI/CD and containerisation. Set out the team's existing experience and working environment, then check the course content, technical prerequisites and any practical exercises before booking.

Project delivery and leadership

Digital marketing and e-commerce

Digital marketing and e-commerce

Illustration of task cards and flagged milestones along a stepped project plan.

Consider the skills people need to organise work and guide others through change. Topics include Agile and project management, leadership, people management and digital communication. Explain whether the priority is an individual role, a shared team approach or a planned project, and match the learning level to participants' experience.

Digital marketing and e-commerce

Digital marketing and e-commerce

Digital marketing and e-commerce

Illustration of a campaign page, megaphone, target and results chart.

Identify the digital skills needed to manage your organisation's online activity. Topics to discuss include digital marketing, e-commerce, SEO and analytics. Start with the channels, systems and tasks your people manage, then define what they need to understand or do more confidently. Confirm the course focus and level against those requirements.

Make the course fit the requirement

These subject areas are a starting point for discussion. Course content, providers, delivery formats and dates need to be confirmed for your requirement.


Before committing, agree the learning objectives and level; the number of learners and any prerequisites; the delivery arrangements and time away from work; and the full cost, assessment or qualification details. If several roles need support, consider whether they need the same course or different learning paths.

From learning priorities to an agreed plan

01 Share the requirement

03 Confirm the booking details

02 Review the course options

Tell us which skills you want to develop, who the training is for and what has prompted the need. Include current experience, learner numbers and your preferred timescale.

02 Review the course options

03 Confirm the booking details

02 Review the course options

Check how the proposed content and level fit the brief. Discuss online, in-person, hybrid or self-paced preferences, then confirm the formats available for the chosen course.

03 Confirm the booking details

03 Confirm the booking details

03 Confirm the booking details

Agree the provider, dates, costs, prerequisites and any assessment or qualification before committing. Decide how your team will put the learning into practice afterwards.

Connect learning with your wider IT plans

Training often supports a wider business or technology change. If you are deciding where to start, explore our IT consultancy services to discuss your technology and skills priorities together.

For a planned move to cloud services, consider what your team needs to learn alongside the migration. For cyber security requirements, connect learning with the systems, policies and responsibilities involved. Discuss the scope of each service and how they should fit together.

IT training questions, answered

Practical points to help you prepare a training enquiry. Specific course arrangements are confirmed before booking.

Start with the tasks people need to carry out, their current knowledge and the systems they use. Define the learning priority for each role, then compare the course content, level and prerequisites against that brief. A shared subject does not always mean everyone needs the same course.


Yes. Include the roles and experience of the people attending in your enquiry. New starters, experienced practitioners and managers may have different learning needs. Confirm the level and any prerequisites for each proposed course before booking.


Discuss your preferred approach, including online, in-person, hybrid or self-paced learning. Availability depends on the chosen course and provider. Confirm the delivery format, dates, location or access arrangements, and any technical requirements before committing.


This depends on the course. Ask for the provider, qualification or certificate details, assessment requirements and any associated fees before booking. Check whether the course includes a recognised qualification, an attendance certificate or neither, so you know what to expect.


The subject, level, provider, delivery format and number of learners can affect the price. Course length, assessments, materials or other requirements may also matter. Confirm what is included and the full booking cost for the option you choose.


Share the subjects you have in mind, the roles and number of learners, their existing experience and your preferred timescale. Add any delivery preferences or planned technology changes. You can start with the business need if you have not yet identified a specific course.


Plan the next step in your team's development

Tell us the work your people need to do and where learning could help. We can discuss the requirement and the details to confirm before you choose a course.

Discuss IT training

IT training enquiry

Discuss your team's training needs

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A short outline is enough to start

Tell us the topics, roles and number of learners, current experience and preferred timescale. Include any delivery preferences or planned technology change.

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