Privacy Policy

Last Updated: 9th December 2024

At Systems Assurance, we are committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website.

Systems Assurance is a business-to-business value-added reseller providing IT products, services, and consultancy. Our website is hosted by GoDaddy, and we use tools such as Google Analytics to improve your experience and email marketing to communicate with our customers and prospects.

We collect personal information directly from you when you interact with our website, including:

• Contact details: Name, email address, phone number, and company details, provided via forms on the website.
• Website usage data: Collected through cookies and tracking technologies (e.g., Google Analytics). This includes IP addresses, browser type, and pages visited.

We use your information to:

1. Respond to your enquiries or requests submitted through the website.
2. Process transactions and deliver requested services or products.
3. Improve the functionality and user experience of our website via Google Analytics.
4. Send marketing emails with your explicit consent, using Microsoft tools for email communication.
5. Fulfil any legal obligations.

We do not sell or rent your personal information. However, we may share your information with trusted third parties for the purposes mentioned above, including:

• GoDaddy: For website hosting and management.
• Google Analytics: To collect website usage data.
• Microsoft: For email marketing and communication when consent is provided.

All third-party providers are GDPR-compliant and ensure your data is processed securely.

You have the following rights regarding your personal data:

1. Access: Request a copy of the personal data we hold about you.
2. Correction: Request corrections to your personal information if it is inaccurate or incomplete.
3. Erasure: Request the deletion of your personal data, where legally permissible.
4. Marketing Preferences: Opt-out of receiving marketing emails by clicking the unsubscribe link in our emails or contacting us directly.
5. Data Portability: Request your data in a portable format, where applicable.

To exercise these rights, please contact us at hello@cloudcoco.co.uk.

We use cookies and similar technologies on our website to enhance your browsing experience and analyse site performance. Cookies may include:

• Necessary cookies for the website to function.
• Performance cookies, such as Google Analytics, to understand website usage.

You can manage your cookie preferences or disable them through your browser settings.

We will retain your personal data only as long as necessary for the purposes outlined above or to comply with legal requirements.

We implement robust measures to protect your data from unauthorised access, alteration, disclosure, or destruction. Our website uses secure hosting services provided by GoDaddy, and all data is encrypted where applicable.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we recommend checking this policy periodically for updates.

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: hello@cloudcoco.co.uk
Phone: 0114 292 2930