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      • Device as a Service
      • Device Lifecycle Solution
Systems Assurance Website

0114 292 2930

  • Home
  • Systems Assurance Store
  • About Us
  • Core Solutions
    • Core Solutions
    • WebStore
    • Device as a Service
    • Device Lifecycle Solution

Device as a Service, shaped around your business

Plan, deploy and refresh workplace devices through a cost-per-device solution shaped around your hardware, support and lifecycle requirements.

Discuss a DaaS requirement

Predictable device costs


Planned refreshes


Flexible service scope


What is Device as a Service?

Device as a Service (DaaS) gives organisations a way to access workplace devices through an agreed cost-per-device arrangement. The solution can combine equipment with selected deployment, support, refresh and lifecycle services, depending on the scope agreed for your organisation.

Predictable cost planning for business devices

More predictable expenditure

More predictable expenditure

More predictable expenditure

Plan device costs over an agreed term rather than relying only on large, irregular purchases.

Planned refresh cycle for business devices

Planned device refresh

More predictable expenditure

More predictable expenditure

Set a clearer route for replacing equipment as requirements, performance and device age change.

Flexible Device as a Service scope

Scope built around the requirement

Scope built around the requirement

Scope built around the requirement

Select the devices and supporting services that fit your users, locations and operational needs.

Account-managed Device as a Service support

Account-managed support

Scope built around the requirement

Scope built around the requirement

Keep access to people who can help with specifications, changes, replacements and future planning.

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Bring devices and selected services into one agreed plan

DaaS is not a fixed bundle. The scope should reflect what your organisation actually needs, from device selection and initial preparation to ongoing support and planned refresh.

Choose suitable business devices and accessories.

Agree which configuration, deployment or support services are required.

Set commercial terms and refresh expectations before deployment.

Start with the users, devices and business outcome. Then agree the device choice, commercial model and any deployment, support, refresh or end-of-life requirements that form part of the solution.

How Device as a Service works

Step one: understand the Device as a Service requirement

Understand the requirement

Understand the requirement

Understand the requirement

Discuss users, locations, specifications, volumes, timescales and support needs.

Step two: agree the device plan

Agree the device plan

Understand the requirement

Understand the requirement

Confirm suitable equipment, service scope, commercial terms and expected refresh route.

Step three: prepare and deploy the devices

Prepare and deploy

Understand the requirement

Prepare and deploy

Devices can be prepared and delivered according to the services included in the agreement.

Step four: support the device estate

Support the estate

Refresh or conclude

Prepare and deploy

Use the agreed account, maintenance or lifecycle support throughout the term.

Step five: refresh or conclude the Device as a Service agreement

Refresh or conclude

Refresh or conclude

Refresh or conclude

Follow the agreed route for refresh, return, purchase or end-of-life handling.

The exact scope depends on the solution agreed for your organisation. The following options may be included where they are relevant to your users, devices and required outcome.

What a DaaS solution may include

Devices

Device support

Deployment

Device requirements shaped around the agreed users and business outcome.

Deployment

Device support

Deployment

Deployment support aligned to the agreed rollout requirement.

Device support

Device support

Device support

Support options and responsibilities defined for the agreed devices and scope.

Tracking

End-of-life

Device support

A planned approach to tracking devices where that visibility is required.

Refresh

End-of-life

End-of-life

Refresh timing and approach agreed for the solution.

End-of-life

End-of-life

End-of-life

A defined next step for devices when they reach the end of their intended use.

Device as a Service versus IT Procurement

Flexible Device as a Service scope

Device as a Service

Device as a Service

Device as a Service

Choose Device as a Service when you want a cost-per-device model shaped around your users, devices and required outcome.

• Options may include deployment, support, tracking, refresh and end-of-life.

• Scope, responsibilities and commercial details are agreed for the requirement.

Discuss a DaaS requirement
Predictable cost planning for business devices

IT Procurement

Device as a Service

Device as a Service

Choose IT Procurement when you want to buy devices directly or manage purchasing through an account, without adopting a DaaS model.

• Direct or account-managed purchasing.

• Appropriate when wider lifecycle services are not required as part of the purchase.

Explore IT Procurement

Need a wider device lifecycle approach?

If your organisation needs wider support across sourcing, deployment, tracking, refresh and end-of-life, explore the Device Lifecycle Solution.

Explore Device Lifecycle

Device as a Service FAQs

Common questions about scope, commercial options and choosing between DaaS and procurement.

Device as a Service is a way to equip users through an agreed cost-per-device model. The devices and any related services are shaped around the requirement.


Depending on the agreed scope, it may include devices and options for deployment, support, tracking, refresh and end-of-life. No item is included automatically.


Device choice is shaped around user and business requirements. Specific models and availability must be confirmed for the agreed solution.


They may be included where agreed. Any services, responsibilities and timescales would be set out in the solution.


DaaS is a starting point for a cost-per-device solution that may include lifecycle services. IT Procurement is more appropriate when you want to buy devices directly or manage purchasing through an account.


Refresh and end-of-life planning may be included where agreed. The timing, responsibilities and intended outcome for devices should be set out in the solution.


They depend on the agreed solution. Any term and ownership outcome must be confirmed for your specific requirement rather than assumed from a standard package.


If you need support across sourcing, deployment, tracking, refresh and end-of-life, explore the Device Lifecycle Solution. For requirements that extend beyond devices, see our Core Solutions.


Discuss your Device as a Service requirement

Tell us about your users, devices, business outcome and required timescale so we can understand the scope you need.

Start your enquiry

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